Shipping

Q: Do you ship wigs?
A: Yes! We ship ready-to-ship wigs and custom units directly to your doorstep.

Q: Can I pick up my order in-store?
A: Absolutely! We offer in-store pickup for all ready-to-ship and custom orders just choose store pick up at the end of your check out and wait 1-2 business days for us to process your order for pick up.

Order Processing Times & Cutoffs

Q: How long does it take for my order to be processed and shipped?
A:

Ready-to-Ship Orders

Orders received before 10 AM: Processing starts same business day
Orders received after 10 AM: Processing starts next business day
Processing Time: 1-2 business days
Delivery Timeline: 1–2 business days from the processing start date

All Other Wigs (Custom/Pre-Orders)

New Production Cycle starts every Tuesday
Orders received before Tuesday 10 AM: Enter the current week's production cycle
Orders received after Tuesday 10 AM: Enter the following Tuesday's production cycle
Processing Time: 10–15 business days from the Production Cycle start date